• Details of the incident including date, time, location, etc
• Details about the loss or damage you are claiming for
• Information about any other people, vehicles or property involved
• Take precautions to prevent further loss, damage or liability

Let us take care of the entire claims process, from lodgment to management and follow-up, until settlement. Our goal is to expedite your claim and ensure a swift resolution.

To ensure a smooth claims experience, please reach out to us as soon as possible to report any incidents, losses, or damages. Prompt action is crucial to avoid any potential delays that could impact your claim.

You must also:

• Take all reasonable steps to prevent any further loss
• In the case of a burglary / theft / malicious damage or lost property, the incident should be reported to the police and obtain a police report number
• Never admit liability for a claim against you
• If a third party is involved, let them know you’ll lodge a claim and your broker will be in touch